Privacy

Your privacy is paramount to us, and we are committed to protecting the personal information you share with us. This Privacy Policy outlines our practices concerning the collection, use, and disclosure of your information through the use of our website and services.

 

OPERATOR

The controller of personal data pursuant to § 5(o) of Act No. 18/2018 Coll. on the Protection of Personal Data, as amended (hereinafter referred to as the “Act”) is

Ticorat Organization s.r.o.

IČO 14190095

with registered office Bulharská 996/20, 101 00 Vršovice

(hereinafter referred to as ‘the operator’).

 

What Information Do We Collect?

  • Personal Information: We collect personal information that you voluntarily provide to us, including your name, email address, shipping address, phone number, and payment details. This information is necessary to fulfill your orders, respond to your requests, and communicate with you about your account and our services.
  • Automated Information: When you visit Villafan, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the site, and information about how you interact with the site.

How Do We Use Your Information?

  • To Process Transactions: Your information, whether public or private, will not be sold, exchanged, transferred, or given to any other company for any reason whatsoever, without your consent, other than for the express purpose of delivering the purchased product or service requested.
  • To Personalize Your Experience: Your information helps us to better respond to your individual needs.
  • To Improve Our Website: We continually strive to improve our website offerings based on the information and feedback we receive from you.
  • To Improve Customer Service: Your information helps us to more effectively respond to your customer service requests and support needs.
  • To Send Periodic Emails: The email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or service information, etc.

How Do We Protect Your Information?

We implement a variety of security measures to maintain the safety of your personal information when you place an order or enter, submit, or access your personal information. We offer the use of a secure server. All supplied sensitive/credit information is transmitted via Secure Socket Layer (SSL) technology and then encrypted into our Payment gateway providers’ database only to be accessible by those authorized with special access rights to such systems, and are required to keep the information confidential.

Do We Disclose Any Information to Outside Parties?

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

Your Consent

By using our site, you consent to our website’s privacy policy.

Changes to Our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page, and/or update the Privacy Policy modification date below.

Contacting Us

If there are any questions regarding this privacy policy you may contact us using the information below:

Email: info@villafan.eu

Website: www.villafan.eu

address: Ticorat Organization s.r.o., Bulharská 996/20, 101 00 Vršovice